Social Media assists the Ottawa Police Service to:
- provide an opportunity for the public to learn about the role of the OPS in their local communities.
- provide an important and direct link between the community and the OPS, with an opportunity for ongoing communication and engagement between community members and police.
- to increase our involvement with the communities we serve.
- to consult with communities in an effort to create or adapt our services to meet the needs of the communities we serve.
Ottawa Police Social Media Policy:
Social Media accounts used by the Ottawa Police Service (OPS) are not monitored 24/7 and should not be used for emergencies or for filing reports, as the OPS does not take reports of crime via email or any social media site. In case of emergency, always call 9-1-1.
To file a police report, you must phone our Call Centre at (613) 236-1222, ext. 7300 or visit any of our police stations (police station locations are listed on ottawapolice.ca). If you wish to remain anonymous, please call Crime Stoppers at (613)233 – TIPS (8477) or send a tip online at crimestoppers.ca.
To protect your own privacy and the privacy of others, please do not include personal information in your online interactions, including posting or linking to phone numbers, email addresses, or case number references.
Any information collected or provided through third party social media websites is for OPS use only. Information is collected by the OPS pursuant to its authority under the Municipal Freedom of Information and Protection of Privacy Act and the Ontario Police Services Act. Questions about the collection of personal information should be directed to your local Ottawa Police Service Community Police Centre.
OPS will engage in dialogues with users when possible. OPS replies to comments in the official language they were posted in, however cannot commit to replying to all user comments. OPS reserves the right to edit, remove or block comments/users that it deems at its sole discretion to be inappropriate or likely to impede the normal flow of discussion, including but not limited to comments that are abusive, insulting, inaccurate, irrelevant, or incomprehensible. OPS may also remove comments that are posted by a user who is not the author.
User comments do not represent the views of OPS or the City of Ottawa. OPS monitors user comments and may participate or remove comments. If applicable, comments may be held for moderation and will be addressed at the discretion of OPS.
Use of Logos and Representation
All Ottawa Police Service (OPS) symbols, designs - and combinations or representations of these - are registered trademarks and are for official use only. Any other uses/reproductions of the Ottawa Police Service corporate identity can only be with written approval from the Chief of Police delegated to the Corporate Communications Section.
OPS reserves the right to remove photos or representations that it deems at its sole discretion to be inappropriate, including but not limited to misuse of representation, or representation for which permission was not given.