A new complaint process has been implemented and the Office of the Independent Police Review Director (OIPRD) officially opened. The OIPRD is an independent arms-length agency of the Ontario Ministry of the Attorney General. The OIPRD provides an objective, impartial office to accept, process and oversee the investigation of public complaints against Ontario's police. Complaint forms are available at the OIPRD and on their website, all Service Ontario locations, all police stations and in many community centres and legal clinics.
For further information on the new process, you may contact the OIPRD using the following:
Toll-free phone: 1-877-411-4773
Local phone: 416-246-7071
Toll-free fax: 1-877-415-4773
Local fax: 416-327-8332